Small Business

Understanding Social Care: is it for you?

CustomerService

Some businesses are embracing Social Media Care (also referred to as Social Care), while others are still trying to figure out if it is right for them.  Unfamiliar with Social Care?  It is a way to reach your customers and followers in a different way than traditional social media.  With Social Care, you are extending [...]

6 Social Media Tips for the Small Business Owner

SocialMediaTips

I am a small business owner and I feel that social media is vitally important to the growth and reputation of my business. I also work for a social media company and that has made me even more aware of how social media is used and its importance to not only a business, but to [...]