Reputation Management and Social Media: Handling Disgruntled Customers Online

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“When you’re attacked on social media, it can feel like the community has already made its mind up about you until you can prove your innocence,” writes Ellyn Angelotti, interactivity editor and adjunct faculty at the Poynter Institute for Media. “People can just be downright mean.” “That’s terrible,” you say. “People like that have problems,” you […]

Flipboard Has Been Re-Imagined for Web Browsers

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You may already have the Flipboard app downloaded on your phone, but now the social aggregation app is letting you view your favorite stories on the web. Flipboard specializes in turning social media updates from your favorite channels into a magazine format, and now it’s easier than ever to see your magazines and cover stories […]

Top Social Media Strategies for Event Venues

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Social media works well for all industry types. Event venues, in particular, can benefit from social media. Whether your venue caters to concerts or is more suitable for corporate conferences, social media will improve your marketing capabilities and get the word out on your particular establishment. View image | gettyimages.com Social Media Methods Which Produce […]

How to Take Advantage of Current Events on Twitter

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As the most effective social media platform to seize upon news and current events owing to its remarkable immediacy, Twitter has become the perfect tool for small business owners to take advantage of economies of scale and capitalize on their position within the marketplace. To understand how Twitter fits into the overarching timeline of reporting, […]

Your Tweets Will Soon Appear in Google Search Results

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Twitter reaches deal to show tweets in Google search results http://t.co/H4XVbiBfVm — Bloomberg Business (@business) February 5, 2015 Twitter and Google have reportedly reached a deal this week that will allow users to see their 140-character tweets in Google search results for the first time since 2011. According to Bloomberg, users will see these changes in […]