Facebook Live Debuts, but Only for Celebrities

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With so much attention on video streaming apps Meerkat and Periscope, it was only a matter of time before Facebook jumped on board. This week, the company announced Facebook Live, a feature in its Mentions app that allows celebrities to broadcast live videos to their followers. Of course, the drawback here is that only celebrities […]

Similar to LinkedIn, Facebook is Letting Users Test Profile Tags


Here’s a new one for you: Facebook is currently testing a feature that would allow users to add profile tags to their pages. The tags, ranging from skills to emojis (!), are very similar to the section of LinkedIn’s website that allows your colleagues to endorse you for various skills. Via The Next Web, a Facebook spokesperson added […]

Instagram Search Finally Debuts on the Web

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Roughy one month after announcing an overhauled Search and Explore tab on mobile devices, Instagram userscan now search for hashtags, users and locations on the Web. An Instagram spokesperson told Forbes that “Web search is part of a broader commitment to improving discovery across our platforms.” While there are no new updates exclusively for Web, the […]

Why Did Twitter Do Away with User Backgrounds?

Twitter Sketch

  In case you missed it, Twitter caused quite a stir earlier this week when they removed user backgrounds from Cover photos are still in tact, but the imagery users typically see on the side panels of are now a white/light blue color. Why the change? No one knows for sure, although the background is still […]

Why Your Company Needs to Worry About Customer Service on Social Media

Customer Service on Social Media

While I’m sure we can all agree that every business should craft their own unique strategy for social media, the beginning and end of all social strategies should all focus on one thing. They must see social media as an opportunity to help customers. Four years ago, the conversation around social media was, “Why do I need this?” […]